General Information

Exchange and Refunds Policy

 

We are happy to exchange any garment within 14 days of purchase. 

All returns are to be directed to :

Scrubs By Shell - RETURNS

PO Box 3065 St Marys South 2759

 *Generally, if your reason for return is due to the fault of Scrubs By Shell, freight cost will be covered by Scrubs By Shell.

 If your reason for return is due to incorrect size choice, freight costs will lie with the individual.

Terms and Conditions

1. Garments are not to be worn and washed.

2. We are unable to exchange garments that have had embroidery on the top itself or have had alterations carried out to your specific requirements.
3. Returns for ‘change of mind’ will not be accepted.
4. There is a 14 day money back guarantee on faulty workmanship.
5. If there is a discrepancy in the uniform we are happy to discuss options with you, preferably the garments have not been washed or worn.